5-Year Workmanship Warranty
At Glassma, we specialize in providing reliable and prompt glazing solutions for homes and businesses across Seattle and surrounding areas. Our experienced team is ready to assist you at any time, ensuring your glass needs are met with professionalism and care.
Your Protection
What Our Warranty Covers
Our 5-year workmanship warranty protects your investment and ensures lasting quality for all glass replacement and door services.
Installation Defects
Full coverage for any installation-related issues including seal failures, improper fitting, and alignment problems caused by our work.
Seal & Leak Protection
If your new glass develops leaks or seal failures due to our installation, we'll repair or replace it at no additional cost.
Door Hardware
All door hardware installations including hinges, closers, pivots, and handles are covered against workmanship defects.
No Hidden Fees
Warranty claims are processed without service fees, trip charges, or hidden costs. We cover labor and materials completely.
Coverage Details
What Our Warranty Covers
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Window Glass Replacement
Single-pane, double-pane (IGU), and specialty glass installations for residential and commercial properties.
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Storefront Glass Installation
Commercial storefront glazing including tempered, laminated, and custom-sized glass panels.
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Residential Door Repairs
Entry doors, patio doors, French doors—glass panels and hardware installations.
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Commercial Door Services
Hollow metal doors, fire-rated entries, automatic door closers, and ADA-compliant hardware.
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Emergency Board-Up Services
Temporary board-up installations with warranty coverage for the permanent replacement that follows.
Your Protection
How Our Commercial Repair Services Work
Our 5-year workmanship warranty protects your investment and ensures lasting quality for all glass replacement and door services.
01
Contact Us
Call (206)-330-9103 or email sos@glassma.us with your service date and description of the issue.
02
Verification
We'll verify your warranty status and schedule a technician visit to assess the situation.
03
On-Site Assessment
Our certified glazier inspects the issue and determines if it's covered under warranty.
04
Resolution
We repair or replace the affected work at no charge. Your satisfaction is guaranteed.
Coverage Details
Covered vs. Not Covered Work
Understand exactly what our 5-year workmanship warranty includes and excludes.
| Situation | Covered | Notes |
|---|---|---|
| Seal failure due to installation | Full repair or replacement included | |
| Glass fogging from improper IGU installation | New IGU unit provided at no cost | |
| Door misalignment from installation | Readjustment and parts covered | |
| Hardware failure (closers, hinges, pivots) | When caused by improper installation | |
| Weather-related leaks from poor sealing | Resealing or replacement covered | |
| Accidental breakage by property owner | Separate repair service available | |
| Vandalism or break-in damage | Contact insurance; we can help with repairs | |
| Normal wear and tear | Maintenance services offered separately | |
| Damage from building settling/movement | Structural issue; consult contractor | |
| Manufacturer glass defects | We coordinate with manufacturer warranty |
Frequently Asked Questions
Your 5-year workmanship warranty begins on the date of completed installation. You'll receive a warranty certificate via email with your service details, warranty start date, and claim instructions.
We respond to warranty claims within 24-48 hours during business days. Emergency situations involving safety or security are prioritized for same-day or next-day assessment. Call (206)-330-9103 for urgent matters.
While we maintain records of all services, we recommend keeping your invoice and warranty certificate for your records. If you've misplaced them, simply provide your name, address, and approximate service date—we can look up your warranty status.
Need to File a Warranty Claim?
Our team is ready to help resolve any warranty-covered issues quickly and professionally.