Broken window or storefront
Glass missing or shattered after a break-in or accident? Ask about board-up to cover the damage until it can be repaired.
Get help with thisSeattle & Puget SoundEmergency
Emergency
glass & door help.
Broken window, smashed storefront or a door that won’t lock? Get help securing your home or business and arranging the repair.
After-hours damage? Call to check availability and an estimated arrival time.
An online request does not book an emergency visit.
(Find the right help)
What needs securing?
Start with the damage you can see.
(Temporary protection & the repair)Protection first.
Protection first.
Permanent repair next.
Board-up covers a broken window or doorway while replacement glass is arranged. It is a temporary measure. The glass repair may need a separate visit.
For a door that will not lock, adjustment or replacement hardware may be the answer. The condition of the door and frame determines the options.
About temporary board-upA storefront boarded up after a break-in.
Ryan Nikan describes a break-in that shattered his storefront door glass. The team boarded up the damage, cleared broken glass and provided a quote to replace it.
Ryan Nikan · Google review(Cost & timing)
Know what the visit includes.
Review the work and price before agreeing. Ask whether the quote covers temporary protection, the permanent repair, or both.
The damaged opening
Its size, the glass or door damage, frame condition and access to the work area.
The temporary work
Whether board-up is needed, what cleanup is included and any call-out or after-hours charges.
The permanent repair
Replacement glass, door parts or frame repairs may need a separate quote and return visit.
(Getting started)What to have ready
How it works What to have ready
when you call.
Your location.
Your city or ZIP code and whether it is a home, shop or shared building.
What is damaged.
Which window or door is affected, whether glass is missing and whether the door can lock. Take photos only if it is safe.
Who can give access.
A site contact and the person who can approve the work. For a business, mention opening hours.
(Homes, shops & managed properties)Seattle &
Seattle &
Puget Sound.
Glass and door help for homes, shops and managed properties across the region. Call to confirm service at your address.
Elsewhere in Puget Sound?
Check your service areaAcross Puget SoundN
City positions shown, not service boundaries.Map: Natural Earth
(Questions, answered)
Questions when it is urgent.
Immediate protection and the permanent repair are separate decisions.
Talk to Glassma01What should I do if glass is broken or the door will not lock?
Keep people and pets away from the damaged opening and avoid handling loose glass. Call (206) 330-9103 with your location and explain whether the entrance can close and secure. If someone is in immediate danger, call emergency services.
02Can I call about damage outside normal business hours?
All three Glassma Google Maps listings show 24-hour opening. Call (206) 330-9103 to confirm current availability and an estimated arrival time for your location. Listed opening hours are not an arrival-time guarantee.
03Should I wait until I know the exact glass size before calling?
No. Call with the location and a description of the damage. Explain whether the opening is exposed and whether people need to use it. Measurements and a replacement specification can follow once the immediate needs are understood.
04Can the door be secured before a permanent repair is ready?
That depends on the damage, the available hardware, and how the entrance is used. Call to discuss the immediate condition. Any temporary measure must account for people using the doorway and the final repair still needed.
05Does a board-up price include the replacement glass?
Do not assume it does. Temporary protection and permanent replacement are different stages. Ask for a written breakdown showing attendance, board-up, disposal, replacement materials, and installation as applicable.
06Can broken glass be replaced on the first visit?
Sometimes the right replacement is available, but custom size, safety treatment, tint, or a sealed unit can require an order. Ask what can be secured immediately and what needs a later installation visit.